Payment Policy
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Accepted Payment Methods
Credit & Debit Cards
Visa, Mastercard, American Express, Discover
PayPal
Pay securely with your PayPal account or as a PayPal guest
Secure Checkout
256-bit SSL encryption on all transactions
Payment Security
We take payment security seriously. All credit card information is processed through PCI-DSS compliant payment gateways. We do not store your full credit card number on our servers. Your payment data is tokenized and handled securely by our payment processors.
Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email within minutes. If you do not receive a confirmation email within 1 hour, please check your spam folder or contact us.
Billing Information
Please ensure your billing address matches the address on file with your credit card issuer to avoid payment delays. Incorrect billing information may result in order processing delays or cancellation.
Failed Payments
If your payment fails, your order will not be placed. Common reasons include insufficient funds, incorrect card details, or card issuer restrictions. Please verify your information and try again, or use an alternative payment method. Contact your bank if the issue persists.
Questions?
Contact us at [email protected] or (408) 780-6303 — Mon–Fri, 9am–5pm PST.
